--- title: Store Ops Use Case description: Understand and act on store performance with context --- [Skip to content](https://help.passby.com/store-ops-walkthrough#main-content) English Show submenu for translations ![logo-dark](https://help.passby.com/hs-fs/hubfs/logo-dark.png?width=192&height=70&name=logo-dark.png) Open main navigation Close main navigation - English Show submenu for translations - [Visit PassBy website](https://www.passby.com/) [Visit PassBy website](https://www.passby.com/?hsLang=en) Articles and advice about using pass\_by - There are no suggestions because the search field is empty. 1. [pass\_by Help Center](https://help.passby.com/?hsLang=en) 2. [Walkthroughs](https://help.passby.com/walkthroughs?hsLang=en) # Store Ops Use Case ## Understand and act on store performance with context ### Store Ops Use Case **Understand and act on store performance with context** ### Overview The **Store Ops Walkthrough** helps operations teams identify which stores need attention — and why. It guides you through using **Almanac’s** [Store Performance Dashboard](https://help.passby.com/store-performance?hsLang=en)**,** [**Markets Section**](https://help.passby.com/markets?hsLang=en), and [**Smart Benchmarks**](https://help.passby.com/benchmarks?hsLang=en) to interpret performance with confidence. **Goal:** Empower Store Ops teams to separate controllable execution issues from market-driven effects. --- ### Step 1: Start with the Store Operations Dashboard The **Store Operations Dashboard** is your home base for assessing store health. It shows each store’s **visit performance**, **market-adjusted demand**, and **comparison to nearby competitors**. **How to explore it:** 1. Open the **Store Operations Dashboard** from the main menu. 2. Select a store or group of stores. 3. Review visit trends alongside local competitor activity. ![create benchmark-1](https://help.passby.com/hs-fs/hubfs/create%20benchmark-1.gif?width=670&height=355&name=create%20benchmark-1.gif) **Metric Example:** If *Store A’s visits dropped 8%* while *competitors in the same market declined only 2%*, that’s a signal to dig into local execution or store-level changes. ### Step 2: Use Multiple Data Points for Confidence The **Markets Section** combines three independent signals — **parking**, **foot traffic**, and **spend** — to validate whether a performance change is meaningful. **What to check:** - **Parking Data:** Gauges site activity and access patterns. - **Foot Traffic:** Reveals changes in customer interest or mobility. - **Spend Data:** Confirms if economic activity aligns with traffic trends. ![Screenshot 2026-02-01 at 10.43.03](https://help.passby.com/hs-fs/hubfs/Screenshot%202026-02-01%20at%2010.43.03.png?width=670&height=244&name=Screenshot%202026-02-01%20at%2010.43.03.png) **Outcome:** More confident, data-backed decisions that reduce overreaction to short-term noise. ### Step 3: Benchmark Fairly with Smart Comparisons Every store’s environment is unique — which makes fair benchmarking critical. **Smart Benchmarks** automatically select the most relevant local competitors based on proximity, retailer type, and visit behavior. **How to use Smart Benchmarks:** 1. From the dashboard, select **“Add Benchmark.”** 2. Filter by competitor type and distance. 3. Almanac auto-selects nearby stores that best match your criteria. **Result:** Performance comparisons that are **defensible**, **credible**, and **trusted** by leadership. ### Step 4: Interpret Patterns Visually (What Good vs. Bad Looks Like) Use visual cues and patterns across dashboards to quickly distinguish healthy versus concerning store trends. ![:white\_check\_mark:](https://a.slack-edge.com/production-standard-emoji-assets/14.0/apple-medium/2705@2x.png) Market & store both trending up - **What you’ll see:** Visits, traffic, and spend rising together - **Likely cause:** Market growth - **Recommended action:** Monitor, no intervention ![:warning:](https://a.slack-edge.com/production-standard-emoji-assets/14.0/apple-medium/26a0-fe0f@2x.png) Store down, market stable - **What you’ll see:** Store visits down ~8% while competitor visits remain flat - **Likely cause:** Store execution issue - **Recommended action:** Review operations, staffing, or recent store changes ![:warning:](https://a.slack-edge.com/production-standard-emoji-assets/14.0/apple-medium/26a0-fe0f@2x.png) Market down, store stable - **What you’ll see:** Parking activity and spend declining across the market - **Likely cause:** Market-driven slowdown - **Recommended action:** Pause major interventions and continue monitoring ![:rotating\_light:](https://a.slack-edge.com/production-standard-emoji-assets/14.0/apple-medium/1f6a8@2x.png) Divergence across signals - **What you’ll see:** Traffic declining while spend increases - **Likely cause:** Signal mismatch or short-term data noise - **Recommended action:** Validate patterns using the Markets Section ### Step 5: Act with Context, Not Assumptions Once performance patterns are clear: ###### Focus on what you control - Identify stores deviating **only for your brand** - Prioritize internal levers such as staffing, hours, merchandising, or operations - Avoid reacting to short-term noise without multi-signal confirmation ###### Recognize market-driven shifts - Flag stores where **the entire market is moving together** - Treat these changes as external factors, not execution failures - Adjust expectations rather than deploying unnecessary interventions **Next Step:** Analyze your findings and align on where to act versus where to monitor. --- ### Key Takeaways - **Don’t diagnose in isolation** — internal data needs market context. - **Trust convergence** — multiple signals = strong confidence. - **Benchmark smartly** — fair comparisons build trust and reduce debate. - **Visualize patterns** — quick pattern checks prevent overreaction. **Almanac helps Store Ops teams act decisively, not reactively — using context to turn noise into clarity.** --- Related Articles - [Understanding the Store Performance Dashboard](https://help.passby.com/store-performance?hsLang=en) - [Markets Section Overview](https://help.passby.com/markets?hsLang=en) - [How Smart Benchmarks Work](https://help.passby.com/benchmarks?hsLang=en) - [Getting Started](https://help.passby.com/getting-started?hsLang=en) - [Walkthroughs](https://help.passby.com/walkthroughs?hsLang=en) - [Analytics](https://help.passby.com/analytics?hsLang=en) - [Dashboards.](https://help.passby.com/dashboards?hsLang=en) - [Feature Guides](https://help.passby.com/feature-guides?hsLang=en) [![r3243](https://help.passby.com/hs-fs/hubfs/r3243.png?width=100&height=36&name=r3243.png "r3243")](http://passby.com?hsLang=en) passby.com Help Center Copyright © 2026, Passby Technologies Limited ```json { "@context" : "https://schema.org", "@type" : "VideoObject", "caption" : { "@type" : "MediaObject", "contentUrl" : "https://help.passby.com/media-transcripts/363133595897/en.vtt", "inLanguage" : "en", "name" : "en Captions" }, "contentUrl" : "https://139632193.fs1.hubspotusercontent-eu1.net/hubfs/139632193/video_assets/363133595897/inherited/web_optimized.mp4", "dateModified" : "2026-09-13T15:46:54.744Z", "duration" : "PT3M38.795S", "height" : 926, "name" : "Almanac Use Case Store Operations (1)", "thumbnailUrl" : "https://139632193.fs1.hubspotusercontent-eu1.net/hubfs/139632193/Almanac%20Use%20Case%20Store%20Operations%20(1).mp4/medium.jpg", "uploadDate" : "2026-02-12T16:14:35.657Z", "width" : 1920 } ```